1. WEM Basics: Best Practice Review

We’ll take a look at your WEM install, then make a series of quick-win, next-step recommendations. This will take just a few days & you’ll get a documented, actionable output. We can aim this at whichever area is in trouble with or go wide & uncover the roots of any issues.

3. Advanced WEM Operational Consultancy

The option to add advanced modules like QM, Performance Management, Assignment Manager to a standard deployment, or maybe your environment is highly custom and you need specialist, bespoke help. This might also include Target Operating Model creation, process alignment – a wider operational remit.

2. Standard WEM Application Consultancy

Put an expert resource in your team to guide & inform, someone who knows WEM inside out, supplementing partner/manufacturer training with our own tried & tested deployment strategies, including discovery, configuration, training & documentation.

4. All-in WEM Bespoke Consultancy

We’ll guide you through the whole thing, whatever you need, we’ve done it all before, with Verint, Calabrio or Genesys & helped clients of all shapes & sizes, in all verticals, all over the world, solve their workforce engagement management problems.

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Jane Done

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Jane Doe